The Information Commissioner’s Office recommends that the sending of personal and confidential data by email is secured by using a trusted network or by encrypting the data. Bakchat uses a system for sending and receiving secure emails – Egress Switch. You will need to register for a free Egress account before you are able to access secure messages for the first time. Simply click the ‘read this secure email online’ link in the email notification and follow the prompts. Support for Egress Switch is provided directly be Egress.